Case study 04 // HealthTech / AI

Pulse

A telehealth platform with AI-assisted triage, video consultations and e-prescriptions for 60 clinics.

-54%
Average wait time
60
Clinics onboarded
4 min
Saved per consultation

The challenge

Pulse Care's clinics were overwhelmed with routine appointments, and patients waited days for simple consultations.

Patient data had to stay private and every clinical decision had to remain with a doctor.

The solution

We built patient apps and a clinician dashboard with secure video, scheduling and e-prescriptions, plus an AI triage assistant that summarises symptoms for doctors before each call.

Every AI output is reviewed by a clinician, and the system was audited against healthcare data-protection standards.

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